Pricing built around your mission, not our margin.

CareNet ONE is priced with one goal in mind: making powerful, purpose-built technology accessible to the organizations that need it. We believe organizations serving and protecting vulnerable people shouldn't have to choose between responsible stewardship of their resources and having the tools they need to do their best work.

 

No per-seat fees. No hidden costs. Comprehensive support is always included.

Transparent, mission-friendly pricing.

We understand the realities of your budget.

We've worked with organizations of every size—from small, rural Child Advocacy Centers operating on limited budgets to large, multi-county agencies navigating complex procurement requirements. We understand that every dollar matters, and access to the right technology shouldn't be out of reach because of an organization's size or resources.

 

That's why CareNet ONE offers straightforward, tiered pricing designed to scale with your organization, your needs, and your configuration—not by withholding essential features. Support, system updates, and access to our team are included because we don't consider them add-ons. They're part of the service.

 

Every organization is different. Contact us for a customized quote based on your size, discipline, and specific needs—with no pressure and no obligation.
Emerging Centers

For startup agencies and single-site operations

Emerging centers and startup agencies receive 50% off the CareNet ONE setup fee!

Includes:

  • Full case management suite
  • Standard forms and workflows
  • NCA and VOCA standard reports
  • Document and file storage
Professional
★ Most Popular

For growing agencies with MDT collaboration needs

Everything in Emerging centers as well as:

  • MDT Collaboration
  • Module custom form and report builder
  • Electronic referrals
Enterprise

For multi-site agencies and government partners

Everything in Professional as well as:

  • Multi-site / multi-program configuration
  • Advanced role-based permissions
  • Dedicated account management

Just Getting Started? We are Here to Help.

Emerging centers and startup agencies receive 

50% off the CareNet ONE setup fee!

✓ Every Pricing Tier Includes

  • Dedicated onboarding and implementation support
  • Responsive access to the CareNet ONE support team by phone or through our support desk
  • All platform updates are included at no additional cost
  • SOC 2 and HIPAA-compliant security infrastructure
  • Access across devices and operating systems

FAQ

Is technical support included in my subscription?

Yes — always. Every CareNet ONE subscription includes access to a dedicated support team that knows your organization, your configuration, and your workflow. When you have a question or need assistance, you reach a real person who can help. Our team is a true extension of yours.

Do you charge per seat or per user?

No, we don't charge per seat. Our pricing is intentionally designed so your whole team can collaborate freely without added costs. We want you focused on your mission, not on managing licenses.

Can the platform be customized for our specific forms and reports?

Absolutely. CareNet ONE is built to be customized, not just configured. Your forms, intake workflows, terminology, service categories, and report templates can all be tailored to reflect your specific discipline, program model, and funder requirements.

Every field and custom form you create can be reported on, ensuring you always have full visibility into your data. Our team works with you during onboarding to build your initial configuration and remains available to support ongoing customization as your needs evolve.

Is there a long-term contract requirement?

No. We believe the best retention strategy is a platform people actually love using. We offer flexible subscription terms, and we will discuss the right commitment structure for your organization during your demo conversation. We are not in the business of locking organizations into contracts — we are in the business of earning your continued partnership by delivering real value every day.

What is included in the demo?

Your free demo is a live, personalized walkthrough of CareNet ONE, tailored to your discipline and the challenges you’ve shared with us. You’ll see the actual platform in action — your workflow, real-time reporting, the custom form builder, and any features you want to explore. It’s a quick, 30-minute session with no sales pressure, ending with your questions answered and a clear sense of how CareNet ONE can support your team.

Is pricing different for nonprofits versus government agencies?

We work with for profit, nonprofit organizations and government agencies, and our pricing reflects the realities of each. Nonprofits operating on grant funding receive mission-aligned pricing that respects the financial constraints of the sector. Government agencies receive pricing structured for procurement requirements and the scale of their operations. Every quote is customized to your situation — reach out to start that conversation.